Slots / Live
Your fab99 account wallet connects directly to bKash, Nagad and Rocket so you can move funds without switching apps. Every deposit and withdrawal runs through the payment counter inside your signed-in account — check the fields and limits shown there for your current session.
When you are ready to add funds, open the deposit counter from the menu inside your signed-in account. We route deposits through bKash, Nagad and Rocket — the same local wallets you already use on your phone. Select the wallet that suits you, enter the amount that matches what the counter shows as eligible, and confirm from your wallet app. Your balance updates once the transaction clears on our end.
Sign in, then select the deposit section from your account menu. The counter shows the available wallets and the fields required for this session.
Pick bKash, Nagad or Rocket from the options displayed. Only the payment methods shown at this step are active for your account right now.
Type the amount within the range shown on the counter. Complete any reference or mobile number field displayed, then confirm from inside your wallet app.
Once the wallet transaction clears, your fab99 balance updates. Check the account history tab to confirm the deposit is recorded before you start playing.
Withdrawals on fab99 follow a straightforward path from your account balance to your chosen local wallet. Open the withdrawal section inside your signed-in account — not from the lobby, but from the account menu directly. The counter lists the wallets currently available for payouts; choose bKash, Nagad or Rocket depending on which wallet number is registered under your account.
From the account menu, select the withdrawal option. This is separate from the lobby menu and shows the current payout methods tied to your account.
Choose from the wallets shown — bKash, Nagad or Rocket. The wallet number must match the one registered under your fab99 account.
Type the amount within the limits displayed on the counter. Do not enter a figure outside the shown range; the form will flag it before submission.
Follow the identity or confirmation field the counter displays. Once submitted, the status updates in your account history as the payout is processed.
Your account area may prompt you to complete certain checks before a deposit or withdrawal is processed — this is normal and the steps shown there are the ones to follow. We do not publish a fixed document list because the fields depend on what your account profile currently requires. When a check is needed, a prompt appears inside the account section and walks you through exactly what to submit.
Any check required appears as a prompt inside your account section. The prompt explains what is needed for that specific step — follow only what is shown there.
Use the verification form inside your signed-in account exclusively. Do not send documents or identity details through chat, email or any other channel.
Once a check clears, the account area updates to reflect that. You will not be asked to repeat a step already marked complete in your profile.
The support route shown in your account is the right channel for any question about a specific verification step. Describe the prompt you see for a faster response.
Your fab99 account supports the local wallet rails that Bangladesh players use daily. bKash, Nagad and Rocket are each available at the deposit counter and the withdrawal section inside your signed-in account. The payment methods shown in your account at any given time are the ones currently active for your account type and region.
Deposit and withdraw using your bKash mobile wallet. Enter the bKash number registered to your account at the payment counter.
Nagad transfers work through the same payment counter. Select Nagad, enter the amount within the shown range and confirm from your Nagad app.
Rocket is available for both deposits and payouts where shown in your account. Use the Rocket number linked to your registered profile.
Upay may appear as a payment option depending on your account setup. Check the deposit counter inside your account to see if it is currently available for your session.
Every deposit and withdrawal you make through fab99 generates a record in two places: your wallet app history and the transaction log inside your account. Keeping both in sync saves time if you ever need to check a specific transfer. The account history tab shows a status label — pending, confirmed or flagged — next to each entry.
Your wallet app assigns a transaction reference when you send or receive funds. Note this number — it is the detail that links the wallet transfer to the matching entry in your fab99 account history.
The account history tab uses three status labels: pending, confirmed and flagged. A pending entry means the transaction is still being matched. Confirmed means the balance has been updated successfully.
The transaction log inside your signed-in account is where we record every deposit and withdrawal. If your wallet app and account history ever show different amounts, use the account log as the reference and contact support.
Hold on to your wallet transaction screenshots until the account history shows a confirmed status for that entry. This gives you clear evidence if a support query is needed.
Account and transaction safety on fab99 rests on a few practical habits that work alongside the controls we have in place on our end. Always access the platform through fab99 directly — check the domain in your browser bar before entering any account details.
Before you sign in or enter payment details, confirm you are on fab99. Bookmark the address so you always open the correct domain without searching, which reduces the risk of landing on a look-alike page.
When you request a withdrawal, we check that the wallet number on the payout request matches the wallet registered to your account. Funds are sent only to a wallet that belongs to the account holder on record.
The account verification step — prompted inside your profile when needed — confirms that the person accessing the account is its registered holder. This step protects your balance from unauthorised withdrawal requests.
If you notice an unexpected transaction, a login you did not make or any change in your account you cannot explain, open the support section inside your signed-in account and describe the issue. Do not wait — early contact gives us the best chance to review and act.
The questions below cover the situations our account holders ask about most when it comes to deposits, withdrawals, wallet verification and transaction delays. If you have a question that is not covered here, the support route inside your signed-in fab99 account is the direct way to get a specific answer.
bKash, Nagad and Rocket are the local wallets supported at the deposit counter. Upay may also appear depending on your account configuration. Check the counter inside your signed-in account for the options currently active for your session.
Open the withdrawal section from your account menu — not the lobby. Select your registered wallet, enter an amount within the range shown, then complete the verification field the counter displays. The status appears in your transaction history once submitted.
Check your account history tab for a pending entry first. If one appears, the transaction is still being matched. If no entry shows at all, note the bKash reference number from your wallet receipt and contact support through your account.
The verification step confirms that the wallet receiving the payout belongs to the account holder. It appears when your account profile requires it and is shown as a prompt inside your account section — follow only the fields displayed there.
The minimum and maximum amounts for each transaction are shown in the payment counter inside your signed-in account. These figures can vary by wallet type and account status, so check the counter at the time of your transaction rather than relying on a fixed figure.
First, check the status label in your account transaction history. If it still shows pending after a noticeable wait, collect your wallet transaction reference and the transaction timestamp, then contact support through the account menu for a direct account-level review.